Email Support: supports@aditmedia.net

Frequently Asked Questions - FAQs

  • How to enable add-in flash
    •  If you experienced a black video screen, that is due to the add-in flash is disabled by your browser.  Here are steps to help you turn on the add-in flash: 

      1. For Chrome:
        1. Select the following sequence: Settings-Show advanced settings-Privacy Content settings
        2. Scroll down to Flash and select Allow sites to run Flash
      2. For Internet Explorer:
        1. Select the following sequence: Settings-View advanced settings-Use Adobe Flash Player 
        2. Make sure the ON selection is selected
      3. For Firefox:
        1. Select the THREE BARS tab and select Add-ons-Plugins
        2. Make sure the Shockwave Flash is Activated

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